Terms and Conditions

Last Updated: March 3, 2025

Introduction

Welcome to Fleddermann Heating & Cooling. These Terms and Conditions govern your use of our services, including our SMS text messaging program and website (https://www.fledhvac.com/). By using our services or opting in to receive SMS messages from us, you agree to these Terms and Conditions.



Please review our Privacy Policy at https://www.fledhvac.com/privacy-policy for more information on how we handle your data.

SMS Program Terms

By opting in to receive SMS messages from Fleddermann Heating & Cooling, you agree to the following:

1. Consent: You provide your express consent to receive SMS messages from us regarding appointments, service updates, customer care communications, and delivery notifications.
2. Message Frequency: Message frequency varies based on your interactions with us and your service schedule.
3. Messaging Costs: Standard message and data rates may apply as set by your wireless carrier. We are not responsible for any fees charged by your carrier.
4. Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying "STOP" or "CANCEL" to any of our messages. After you send the SMS message "STOP" or "CANCEL" to us, we will send you a confirmation message to confirm your request and you will receive no further messages from our SMS program.
5. Help Instructions: For assistance with our SMS program, reply "HELP" to any of our messages.
6. Supported Carriers: Our SMS program is supported by most major carriers in the United States. However, we cannot guarantee availability on all carriers or in all areas.
7. Content: We may send you informational messages related to:
8. Account notifications and updates
9. Appointment confirmations and reminders
10. Service status updates
11. Customer care responses
12. Delivery notifications
13. Marketing messages (if you've specifically opted in)

Service Terms

1. Service Description: Fleddermann Heating & Cooling provides heating, ventilation, and air conditioning (HVAC) services to residential and commercial customers in the St. Louis area.
2. Scheduling and Appointments: We make every effort to schedule appointments at convenient times for our customers. If you need to reschedule or cancel an appointment, please provide at least 24 hours' notice.
3. Estimates and Pricing: We provide estimates for all work before beginning service. However, additional charges may apply if unforeseen issues arise during service.
4. Payment Terms: Payment is due upon completion of service unless otherwise specified in a written agreement.
5. Warranties: All work performed by Fleddermann Heating & Cooling comes with applicable manufacturer warranties and our service guarantee. Specific warranty information will be provided with your service.

Website Use

1. Accuracy of Information: While we strive to provide accurate information on our website, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
2. User Conduct: You agree not to use our website in any way that:
3. Violates any applicable laws or regulations
4. Infringes on the rights of others
5. Attempts to interfere with the proper functioning of our website
6. Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

Limitation of Liability

To the maximum extent permitted by law, Fleddermann Heating & Cooling shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

1. Your use or inability to use our services
2. Any unauthorized access to or use of our servers and/or any personal information stored therein
3. Any interruption or cessation of transmission to or from our services

Indemnification

You agree to defend, indemnify, and hold harmless Fleddermann Heating & Cooling, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of our services.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. The updated version will be effective as of the "Last Updated" date at the top of these Terms. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Fleddermann Heating & Cooling

9529 Yuma Dr

St. Louis, MO 63123

Phone: (314) 280-8909

Email: fledhvac@gmail.com

These Terms and Conditions were last updated on March 3, 2025.